Data Complaints Policy
Hayley Jayne VA | Last updated: May 2026
Our commitment
I take data protection seriously. If you believe your personal data has been handled incorrectly, or that your privacy rights have not been respected, I want to hear from you and I will do my best to resolve the matter promptly and fairly.
How to raise a complaint
You can contact me directly at any time:
Email: info@hayleyjayneva.co.uk
Name: Hayley Bell
Please include your name, contact details, and a clear description of your concern so I can look into it properly.
What happens next
I will acknowledge your complaint within 30 days of receiving it. I will then take appropriate steps to investigate and will keep you informed throughout. You will receive the outcome of your complaint without undue delay.
If you are not satisfied
If you feel your complaint has not been resolved to your satisfaction, you have the right to raise it with the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Report a concern: ico.org.uk/concerns